20 hours work
This week was different for me. Mark vallarino was gone the whole week. So most of the time i was in the IT office by myself getting stuff done.
I had to move one worker's computer setup from one office into a new one for her. That really sucked because the outlets and network ports were way on the other side of the office away from her desk. Ended up throwing away her ups that is old and failed to stay activated. It took about two days to get done mainly because greg wasn't there and he's like the boss of everyone, and his office had all of the extension cables.
There was another lady in irving 2. She was having problems with her share on a student pc. She wanted to have a share on it so she could access it from her own machine. I couldn't get the problem fixed no matter how hard i tried messing with the permissions. I had to put her problem on the back burner because in the least for the mean time she can go up to the student computer locally and access the shared folder which was like 2 feet away from her computer. I sent chris down to deal with her. Something obvious that should've clicked in my head that chris found out was the two machines were on separate subnets. I was like ok. I'll solve her problem when i get time to next week by making her a really long ethernet cable to reach the ethernet jack on the wall so both of the machines are on the same subnet, and then make or confirm that the share will work.
I was also finishing the testing of all the components for the homer computer and packaging it up so it can be sent out soon. Also finished the inventory listing for it.
One guy dropped off a ibook. It didn't want too boot up. So i ripped out it's hard drive and plugged it in to my work machine and formatted it in a figurative attempt at getting the ibook to see the drive again. This worked great. Until i realized that my gparted livecd had a macbook bootup option. Whatever, i had to take that whole ibook apart to get the drive out in the first place. You can normally pull out the drive by removing the battery. Except apple had the little plastic tab for pulling the drive out folded over. I took the whole thing apart so i could unfold that tab for future much easier access to pulling out the drive without taking the whole ibook apart again. This worked great too. Now you just remove the battery, unscrew one tiny panel, and pull the drive out. I finally was able to install macosx 10.5 with an sfosadmin account and a user account with admin privileges.
I ended up coming back to the ibook the next day to install office 2008, acrobat pro, symantec, firefox (while hiding safari as best as i could). Several other apps got install as well. I also slapped an sfos inventory tag on it and inventoried the ibook.
Also, some girl brought her laptop in complaining of constant bsoding and general system instability along with really obvious permissions screwage. I backed up her information currently, and formatted her drive and restored the user profiles after reinstalling xp. More work on her computer manually migrating her backed up data back to it's original spots next week.
I ended up resolving and mostly creating my own tickets for this week. It was a pretty slow but busy week in general. This week was pretty unexpecting with mark gone. I'll consider it a goal i had not thought about in my proposal that i definitely achieved. The goal being is that i can manage the it office with chris, mark, and even gary gone. It's sort of fun, i enjoyed it. There was only one occasion when gary actually was gone when i was there. That was on tuesday morning where on monday gary asked me if i could come in at 9am since he'd be gone at a meeting for a couple of hours. I almost forgot about showing up at 9am, so i hit the sack at 2am crapping my pants about not enough sleep. I got there on time and it was fun to work in the morning too. I also got to learn more about the spam firewall they use over there checking out my newly created spam firewall account to access in particular my quarantined emails. Because i couldn't resist the urge to reply to a phishing attempt with bogus information.
I need to hop onto yahoo chat and see if i can get a phisher to believe that locktard sneertyferfer is my real name (old habits).
The rest of what happened this week was small things like making sure copy-it worked. Slammed 2gb of memory into a desktop...etc.
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